OVERVIEW

This website is operated by Whisper Wave. Throughout the site, the terms “we”, “us” and “our” refer to Whisper Wave. Whisper Wave provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a hearing aid or service from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the site or use any services.

Any new features, products, or tools added to the store will also be subject to these Terms. We reserve the right to update or modify any part of these Terms by posting updates to this page. It is your responsibility to review this page regularly. Continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our hearing aids or services for any unauthorized or illegal purpose. You may not transmit any malicious or destructive code.

Violation of any Terms will result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason. You understand that your content (excluding credit card data) may be transferred over various networks and adapted to meet technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from Whisper Wave.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

Information on this site may not always be accurate, complete, or current. Material is provided for general informational purposes only. You agree that monitoring changes to our site is your responsibility.

SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICING

Prices for our hearing aids or services are subject to change at any time. We reserve the right to modify or discontinue the Service without notice.

We will not be liable for any modification, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain hearing aids or services may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Refund Policy.

We make every effort to accurately display images and product colors, but we cannot guarantee exact monitor color accuracy.

We reserve the right to limit the sale of products or services, discontinue products, or change descriptions or pricing at any time.

We do not guarantee that the quality of any product, service, or information will meet your expectations.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit or prohibit orders that appear to be placed by dealers or resellers.

You agree to provide accurate, complete, and current account information. You must promptly update your details so we can complete your transactions and contact you if needed.

SECTION 7 – OPTIONAL TOOLS

We may provide you access to third-party tools on an “as-is” basis. You assume full responsibility when using any optional tools offered through the site.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for examining or evaluating third-party content or websites. Any third-party materials or links are accessed at your own risk.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

If you submit comments or materials to us, you grant Whisper Wave the unrestricted right to use, edit, publish, distribute, and translate your submissions without obligation.

You agree that your submissions will not violate any third-party rights or contain offensive, unlawful, or harmful material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct any errors or omissions and to cancel orders affected by inaccurate information.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful or harmful purposes. We reserve the right to terminate your use of the Service for violating any prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant that the Service will be uninterrupted, secure, or error-free. Hearing aid performance may vary and is not guaranteed to meet all user expectations.

To the maximum extent permitted by law, Whisper Wave and its affiliates shall not be liable for any damages, including but not limited to lost profits, lost revenue, or indirect and consequential damages arising from the use of our Service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Whisper Wave, its officers, affiliates, employees, and suppliers from any claim or demand arising out of your breach of these Terms or violation of any law or rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

Either party may terminate these Terms at any time. Termination does not affect obligations and liabilities incurred prior to the termination date.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Whisper Wave and supersede any prior agreements or understandings.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements are governed in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS

You may review the most current version of these Terms at any time. Continued use of our site constitutes acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

For questions regarding these Terms of Service, contact us at:

📧 whisperwavehearing@gmail.com